1. Data We Collect
- Account: Name, phone number, email, profile picture (optional).
- Location: GPS data for transportation and trip tracking.
- Device: Device type, operating system, crash logs.
- Payment: Card details are processed by third-party providers; only references are stored.
- Communication: Messages and chats within the app.
2. How We Use Data
- To provide and improve the Service and calculate fares.
- To prevent fraud and ensure user safety.
- To communicate (notifications, invoices, updates).
3. Data Sharing
- With drivers to complete rides.
- With payment processors and support service providers.
- With authorities upon lawful request.
4. Security
- Sensitive data is encrypted.
- Phone numbers between drivers and riders are masked.
5. Data Retention
Information is retained as long as necessary for service provision or legal compliance.
6. User Rights
- You may access, modify, or request deletion of your data.
- You can manage location permissions from your device settings.
7. International Data Transfers
Data may be processed outside Iraq with appropriate safeguards in place.
8. Children
The Service is not intended for individuals under 18 years old.
9. Policy Updates
Any updates will be announced within the app.
10. Contact
Dream City – Erbil, Kurdistan Region, Iraq